CORPORATE SOCIAL RESPONSIBILITY (CSR) POLICY

CSR is defined as the overall contribution of a business to sustainable development.

Although HRG are part of a global group, we are also a SME (Small Medium Enterprise), therefore we are one of the estimated 90% of all enterprises in the UK that are SME’s employing about 55% of the total workforce in the country. These statistics clearly show the importance of SME’s within the overall economy and the fact that their own CSR cannot be overlooked or undervalued.

The board of Directors at HRG recognise this and have developed an overall CSR policy incorporating the following aims which are evidenced within our business model. It must be noted that this should always be looked at in conjunction with any negative financial aspect the company may suffer as a result and a balanced view taken.

The Environment

  • As a member of the POPAI Sustainability Standard, so far as practically possible to reduce quantities of waste and all detrimental environmental effects arising from our work.
  • To maximise re-use and recycling programmes.
  • To specify materials for our clients projects that have the least effect on the environment, and are economically viable and do not reduce quality or effect.
  • Use only materials listed as suitable on the POPAI checklist.
  • Specify manufacturing processes that minimise energy usage.
  • Plan logistics of both supply and distribution to minimise fuel usage.
  • To use suppliers who demonstrate a commitment to environmental quality through their business practices.
  • To meet or exceed all applicable legislation and/or regulations concerning environmental requirements.
  • To communicate these goals to all employees and motivate them to carry out their work in an environmentally responsible manner.
  • To actively cooperate with customers, suppliers and authorities.
  • To see environmental work as continuous improvement and follow up.

Human Resources practices

  • To be a responsible employer fulfilling our legal requirements and promoting best practice through our HR policies and procedures. We are members of SEDEX.
  • To meet our Health and Safety obligations ensuring a safe and healthy environment for our employees and stakeholders.
  • To be an employer of choice providing good working conditions and a competitive reward package including benefits such as private medical insurance.
  • To commit to the learning and development of our employees through industry recognised qualifications and both internal and external training.
  • To support every individual’s human rights and not tolerate the use of child labour, and forced labour within the company or our supply chain under any circumstances.

Operating practices

  • To ensure sustainability considerations continue to be incorporated in our internal Quality Management System (QMS) including continued measurement through the Sustainability Key Performance Indicator (KPI).
  • Our approved supplier policy should ensure that the supply chain we use is an ethical and sustainable one.

Client Service

  • To ensure we comply with the requirements of the Data Protection Act in the course of our everyday work.
  • To deliver, through our Client Services Team excellent service and support to our clients.
  • Where a dispute arises or a complaint is raised, seek to resolve the situation quickly and fairly, ensuring QMS procedures are followed such that corrective and preventative actions are taken.

Community involvement and development

  • To strive to use local suppliers, to sustain and promote the local economy.
  • To strive to employ local people, to promote the local income level of the community around where we are based. To support our local Parish Council.
  • To support young people and the local education establishments by providing opportunities for work experience and graduate recruitment (annual graduate days).
  • To support both local and national charities through individual and company events.